Outsourcing IBM i Application Support
In today’s fast-paced business environment, companies need to be agile, efficient, and cost-effective to stay competitive. One critical aspect of business operations is managing the IT infrastructure.
Many businesses rely on IBM i (formerly known as AS/400) for their mission-critical applications, but maintaining in-house resources for IBM i application support can be expensive and challenging. That’s where outsourcing IBM i application support comes in as a smart solution for businesses to optimise their IT operations.
In this blog post, we will explore the benefits of outsourcing IBM i application support and why it makes sense for your business.
Outsourcing IBM i application support can significantly reduce costs for your business. Maintaining an in-house team of IBM i experts can be expensive, with costs associated with hiring, training, salaries, benefits, and infrastructure.
Outsourcing allows you to tap into a team of skilled professionals who are experts in IBM i systems without incurring the full costs of an in-house team.
Outsourcing also provides scalability, allowing you to flexibly adjust the level of support based on your business needs, without the burden of fixed costs associated with maintaining an internal team.
Access to Skilled Experts
IBM i systems require specialised skills and expertise to manage and maintain effectively.
Outsourcing IBM i application support gives you access to a team of skilled experts who are experienced in IBM i systems and applications.
These experts are up to date with the latest technologies, best practices, and industry standards, ensuring that your IBM i applications are well-maintained, optimised, and secure. They can handle a wide range of tasks, including system administration, performance tuning, software upgrades, and troubleshooting, ensuring that your IBM i applications run smoothly and efficiently.
24/7 Support and Monitoring
IBM i applications are critical to the operations of many businesses, and any downtime can result in significant losses. Outsourcing support can provide round-the-clock support and monitoring, ensuring that your applications are up and running 24/7.
With a team of experts monitoring your IBM i environment, they can proactively detect and resolve issues before they become critical, minimising downtime, and ensuring that your business operations continue uninterrupted.
This is a top concern for any business, and IBM i systems are known for their robust security features. However, managing IBM i security requires specialised knowledge and expertise. Outsourcing support can provide you with the peace of mind that your applications are secured against potential security breaches.
The outsourcing team can implement security best practices, manage user access and permissions, perform regular security audits, and keep up with the latest security updates to protect your IBM i environment from potential vulnerabilities.
Focus on Core Business
Outsourcing allows your in-house IT team to focus on core business activities instead of spending time and effort on managing IBM i systems.
By offloading the responsibility of IBM i application support to a trusted outsourcing partner, your internal IT team can focus on strategic initiatives, innovation, and other business-critical tasks that can drive your business forward.
It also allows you to free up resources and reduce the burden on your IT team, enabling them to be more productive and efficient.
Flexibility & Scalability
Outsourcing IBM i application support provides flexibility and scalability to meet your business needs. Whether you need occasional support or ongoing support, outsourcing allows you to customise the level of support based on your requirements.
You can easily scale up or down the support level depending on your business demands, without the constraints of managing an in-house team.
This flexibility and scalability allow you to adapt to changing business requirements, ensuring that your IBM i applications are always up to date.
At KFA we have a team with such diverse skills on the IBM i that we are confident we provide outstanding application support for our customers. We offer flexible support terms to meet any customer needs.
For more information about how we can help your business, get in touch with our team today.
Richard AustinKFA Connect – Director
21st April 2023
Want to know more? Get in touch with our team today.