• IT that grows your business

Our People

Our business wouldn’t be where it is today if it wasn’t for the hard work and dedication of our great people.

Our people make things happen, and because they are problem solvers and good communicators they keep our clients happy – often becoming an integral part of our client’s own team as a result. They are one of the reasons why our clients say they would recommend KFA Connect to others.

Our attitudes and standards are what sets us apart from our competition.

Meet Some of the Team

New Business Director

Richard Austin

“I believe IT systems are built to enable businesses to be slicker and better and not restrict the way in which a business works. Building a relationship, understanding your business and delivering solutions that exactly meet your needs is my key to success.”

Operations Director

Juliet Ward

“I believe that in any structure the foundation must be strong. For an IT solution the foundation is design, built around a complete understanding of both the problem and the client’s business processes.”

Project/Programme Manager

Elizabeth Austin

“I always embrace the opportunity to influence and change how things work. To be reactive and seek out change requires an underlying desire to always strive for the best”..

Sales Manager

Nicki Smith

“I was told that the key to success in any sales based role is to be a good listener…. so I look forward to learning how we can help your business.”

Business Analyst

Jim Maddison

“Customer Service is not a department. It’s an attitude”.

Test Manager

Jacquie Webber

“A positive attitude determines a positive outcome”

Technology Manager

Stuart Bramley

“The pace of technological change is ever increasing – success in the digital era requires continual learning and flexibility both as individuals and as organisations.”

Senior Support Manager

Steve Poole

“I thrive on challenges and am always ready to embrace new technologies and methods.”

New Business Director

Richard Austin

“I believe IT systems are built to enable businesses to be slicker and better and not restrict the way in which a business works. Building a relationship, understanding your business and delivering solutions that exactly meet your needs is my key to success.”

Operations Director

Juliet Ward

“I believe that in any structure the foundation must be strong. For an IT solution the foundation is design, built around a complete understanding of both the problem and the client’s business processes.”

Project/Programme Manager

Elizabeth Austin

“I always embrace the opportunity to influence and change how things work. To be reactive and seek out change requires an underlying desire to always strive for the best”..

Sales Manager

Nicki Smith

“I was told that the key to success in any sales based role is to be a good listener…. so I look forward to learning how we can help your business.”

Business Analyst

Jim Maddison

“Customer Service is not a department. It’s an attitude”.

Test Manager

Jacquie Webber

“A positive attitude determines a positive outcome”

Technology Manager

Stuart Bramley

“The pace of technological change is ever increasing – success in the digital era requires continual learning and flexibility both as individuals and as organisations.”

Senior Support Manager

Steve Poole

“I thrive on challenges and am always ready to embrace new technologies and methods.”

Get in touch

So, if you’re struggling to reduce operating costs or improve your customer journey, then get in touch with us.

Our expert consulting team are waiting to help.

Get in touch

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