• IT that grows your business

Our People

Our business wouldn’t be where it is today if it wasn’t for the hard work and dedication of our great people.

Our people make things happen, and because they are problem solvers and good communicators, they keep our clients happy – often becoming an integral part of our client’s own team as a result. They are one of the reasons why our clients say they would recommend KFA Connect to others.

Our attitudes and standards are what sets us apart from our competition.

Meet Some of the Team

New Business Director

Richard Austin

“I believe IT systems are built to enable businesses to be slicker and better and not restrict the way in which a business works. Building a relationship, understanding your business and delivering solutions that exactly meet your needs is my key to success.”

Operations Director

Juliet Ward

“I believe that in any structure the foundation must be strong. For an IT solution, the foundation is design, built around a complete understanding of both the problem and the client’s business processes.”

Project/Programme Manager

Elizabeth Austin

“I always embrace the opportunity to influence and change how things work. To be reactive and seek out change requires an underlying desire to always strive for the best…”

Sales Manager

Nicki Smith

“I look forward to learning how we can help your business.”

Business Analyst

Jim Maddison

“Customer service is not a department. It’s an attitude.”

Technology Manager

Stuart Bramley

“The pace of technological change is ever-increasing – success in the digital era requires continual learning and flexibility, both the individual and organisation.”

Support Manager

Mark Narramore

“My key to success is taking every challenge as an opportunity to learn and having a great team around me to provide excellent customer service.”

IT Manager

Joe Vavasour

“Listening is absolutely key!  Whilst new technology, software, and especially online platforms can be interesting and exciting even;  success comes from matching these to requirements and delivering meaningful improvement.”

New Business Director

Richard Austin

“I believe IT systems are built to enable businesses to be slicker and better and not restrict the way in which a business works.”

Operations Director

Juliet Ward

“I believe that in any structure the foundation must be strong.”

Project/Programme Manager

Elizabeth Austin

“I always embrace the opportunity to influence and change how things work.”

Sales Manager

Nicki Smith

“I look forward to learning how we can help your business.”

Business Analyst

Jim Maddison

“Customer Service is not a department. It’s an attitude”.

Technology Manager

Stuart Bramley

“Success in the digital era requires continual learning.”

Support Manager

Mark Narramore

“My key to success is taking every challenge as an opportunity to learn.”

IT Manager

Joe Vavasour

“Listening is absolutely key!”

Get in touch

If you’re struggling to reduce operating costs or improve your customer journey, then get in touch with us.

Our expert consulting team are waiting to help.

white arrow small - Our People

    Get in touch

    Request a call or ask us a question.

    We collect your details simply to respond to your enquiry - and that's all! We will not share your details with anyone else.

    Take a look at our privacy policy for how we protect and manage your data.