Hilary Palmer – Change Co-ordinator
After leaving school, I completed a secretarial and accounts course at a local college.
My first job was with an insurance company, followed by a job in administration at a local pottery, the production of which was most interesting.
Later, whilst working for an Estate Agent in a local market town, I was approached by an ex-colleague and invited to work for an American company, Allen-Bradley, later bought out by Olivetti.
I first worked in the accounts department, and this is where my introduction to computers began. I was offered the chance to learn support work and programming for the new System 34 they had purchased, and eventually took this over full-time.
After 12 years, I moved to Ryvita doing a similar role working on a System 36 initially, before the company upgraded to an AS400.
After a few years, I decided that I wanted a bit more variety and a chance to work on different systems, and I was lucky enough to be accepted for a job with KFA Connect (known as Kingfisher Associates at that time).
I am the Change Co-ordinator for software deployment and carry out Quality Assurance checks once a development is complete, and I also support the test team with triaging any defects.
I still do some software development and system support.
No day is the same, and I love learning new things and I am very grateful for the opportunities that have come my way. The directors have supported me through some challenging times in my life as have my colleagues, and I will be forever grateful for that, they are a great team to work with and socialise with.
I really enjoy working for different customers on their systems developing software and carrying out IBM i support work.
I just love the variety of work and the challenges of solving problems and providing customers with support whenever needed.
When I am not looking at a computer screen, I love being out in the fresh air, gardening, walking in the countryside and doing anything associated with horses and ponies.
I enjoy travelling abroad, but I am just as happy investigating and visiting new places in the UK. I like going to the theatre when I get the chance, or just catching up with friends over a meal and a glass of wine.
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