ISO 9001 …making excellence a habit’
We are delighted to have achieved ISO 9001 certification!
Linda, Richard and Nicki attended a special awards ceremony at BSI HQ in Milton Keynes on Tuesday 24th November 2015.
To achieve certification we were independently audited by BSI. This audit involved a thorough review of our internal quality management processes to ensure that we are capable of delivering a service that will consistently meet our clients’ needs and requirements.
‘We’re delighted to be able to certify KFA Connect to ISO 9001’ said Fernando Rose, External Resource Assessor, BSI. ‘Having worked with Richard Austin and his team over the past few months, it’s apparent that they see this as a real opportunity to provide assurance to their customers about the rigor of the processes they use to deliver the services they provide.”
‘ISO 9001 applies to every part of our business. It provides structure for our employees and certainty for our customers. Producing quality work is something we’re obsessive about and I believe achieving this certification shows our commitment to customer satisfaction and establishing processes for continuous improvement.” – Richard Austin, New Business Director.