Vodafone

When the Corporate Marketing Division of Vodafone plc decided to provide improvements to the provisioning of customer orders from their corporate clients, they turned to Kingfisher Associates to design, develop and support the required solution running on IBM iSeries hardware & development tools.

Kingfisher's 'Carisma' product is a bespoke solution specifically designed for the telecommunications industry, and has grown from the original requirements to meet the continuing growing business demands, including multi origin order fulfilment to the warehouse.

The application is routed in IBM technologies, making use of the scalability and reliability inherent in the IBM iSeries and its operating system software.

Bespoke development on this platform is extended with a Tomcat instance on the iSeries to use IBM Webfacing and Java to provide a modern GUI for agents to exploit the applications functionality and RPG programming within a web browser.

Carisma exploits IBM Websphere MQ middleware, along with other customer driven interface requirements, allowing processing of requests and transaction from third party web sites to be processed alongside the transactions created and managed within the Carisma application.

Kingfisher has been engaged by Vodafone on many software projects since 1990 and the relationship continues to develop and evolve as we maintain and grow our in-house skills and partnership with them through the continued development of Carisma and the supporting IBM platforms and software tools available.